Uncopyable Women in Business

Episode 155 | Tragedy Leads to a New Focus and Exciting Career - Dawn Grooters

Season 1 Episode 155

When life forces a change you never saw coming, you have two choices: resist it or reshape your life around it. 

That’s exactly what this week’s guest, Dawn Grooters, did—and what she helps others do, too.

In our conversation, Dawn shares how she rebuilt her career with intention, empathy, and heart. She offers practical insights on how to build rapport over the phone, serve customers without burnout, and grow a business from a place of purpose—not pressure.

We also talk about what it means to bring your whole self into your work, and how honoring your own story can become your greatest business asset.

🎧 Tune in to hear Dawn’s journey—and leave inspired to rewrite your own.

About Dawn Grooters:

Dawn Grooters is the founder of Broken Vessel Sales Solutions, a company specializing in relationship-based inside sales for the gift and home industry. With over 20 years of experience, she evolved from being a buyer to a top-performing inside sales rep, generating millions in revenue and later mentoring others to achieve similar success.

She developed a sales approach rooted in empathy and value-driven communication, avoiding cold calls and pressure tactics. Also hosts the Inside Gift & Home Podcast, where she shares actionable strategies and insights. Her mission is to help businesses grow through genuine, empathetic connections and integrity-based sales practices.

Resources:

Website

LinkedIn

Facebook  

Instagram 

 

Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course

Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.

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